Everything You Need to Know

Browse our curated collection at TheCloset.life and select the piece that calls to you. Check the size guide carefully on the product page, then click Add to Bag. When you are ready proceed to checkout and complete your order securely through Shopify.

You will receive a confirmation email as soon as your order is placed. If you do not receive it within a few minutes please check your spam folder or contact us and we will resend it.

We process orders quickly to ensure your piece reaches you as soon as possible. If you need to modify or cancel please contact us immediately at [email protected]. We will do our best to help before the order is dispatched.

Once dispatched the order cannot be changed.

Each designer at TheCloset.life has their own size guide which you can find on every product page.

We strongly recommend checking the size guide carefully before purchasing as all sales are final and we do not offer exchanges.

Most of our pieces exist in only one size. Because most of our pieces exist only once.

This is not a limitation. This is the point.
No one in the world will have what you have.

We deliver across the Gulf region including Saudi Arabia, UAE, Kuwait, Qatar, Bahrain and Oman. For deliveries outside the Gulf region please contact us and we will do our best to arrange shipping for you.

Standard delivery within the Gulf region takes 3 to 7 business days depending on your location. You will receive a tracking number as soon as your order is dispatched.

Delivery costs are calculated at checkout based on your location. All costs are shown clearly before you complete your purchase. No hidden fees.

Once your order is dispatched you will receive a tracking number by email. You can use this to follow your delivery in real time. You can also track your order through your account at TheCloset.life.

Because nothing here is mass produced.

Every piece at TheCloset.life has been handcrafted by an independent designer or created as an original artwork. Most pieces exist only once. One size, one owner, one story.

Like a gallery, we do not offer returns, refunds or exchanges.

We ask that you take your time before purchasing. Read the story behind the piece. Check the size guide. Ask us questions. We are here before your purchase, not just after.

When you are ready and it feels right, it is yours. Forever.

No. All sales at TheCloset.life are final.

Every piece is handcrafted and one of a kind. Like a gallery, once a piece finds its owner it cannot be returned.

We encourage you to take your time, read the story behind each piece and check sizing carefully before purchasing.

If you have any questions before buying please contact us. We are happy to help you choose with full confidence.

In the rare case that a piece arrives damaged during transit, please contact us within 48 hours of receiving your order at [email protected] with clear photos of the damage.

We will review each case individually and do our best to find a solution.

Please note this applies to transit damage only. Not to change of mind or sizing.

Not at this stage.

Every piece you see at TheCloset.life is exactly as shown. Handcrafted, complete and ready to find its owner.

We may offer bespoke experiences in the future. Stay close.

We accept all major credit and debit cards including Visa, Mastercard and American Express. All transactions are processed securely through MyFatoorah, our certified payment gateway.

Absolutely. All payments are processed through MyFatoorah, a certified and PCI-compliant payment gateway. Your card details are never stored on our servers.

You can browse and purchase without creating an account. However having an account lets you track your orders, save pieces to your wishlist and makes future purchases faster.

Click the profile icon in the top right of the navigation bar and select Create Account. Fill in your details and you are ready.

Click the profile icon, select Login then Forgot Password. Enter your email address and we will send you a reset link.

TheCloset.life is a curated digital space at the intersection of fashion, art and rituals. Every piece here has been chosen because it carries a story. Not because it follows a trend.

We are not a marketplace. We are a memory house.

Every maker in The Closet is chosen personally by our founder Aseel Balkhyour.

The criteria is always the same. Does this work carry something? A story, a process, a way of seeing the world that cannot be manufactured or rushed.

If yes, it belongs here.

A Closet is never complete.

If your work carries a story we would like to hear it. Please reach out through our contact form and tell us about your work.